Real Housewives of Beverly Hills star, Lisa Vanderpump is facing some controversy over her California restaurant, Villa Blanca. The restaurant been accused of changing the tip on two different credit card receipts.
“I went to Villa Blanca in January with three friends and I was so annoyed after the terrible service and way the staff treated us that I did not leave a tip on my lunch bill. When I checked my account later though I noticed that someone had put a 20 per cent tip on my credit card receipt!” said Nicole, a dissatisfied customer. Nicole contacted the restaurant twice, the second time speaking with a manager who said they would refund her money, but that never happened. She eventually contacted her credit card company who returned the $3 tip.
Judy Spires had a very similar experience. “We had a ton of different waiters, and when we said we wanted to take our leftover food to go they threw it out, basically they treated us like crap," Spires said.
Vanderpump said she suspended the accused employee from Spires' case, but added that the accused was one of her best employees. She also insisted that she would return Spires' money.
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Comments
October 13, 2011
how shocking. those women all seem so honorable and upstanding!
October 21, 2011
people don't seem to realize that a waitress/waiters' tip is there income!!! you should always give a restaurant a second chance. have a heart and try it again.